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FAQs

Turnaround Time- Standard TAT for preorders are 10-12 weeks. TAT for most customs and “in stock” tees is standard 21 business days. TAT for Ready to Ship and Clearance items is standard 5-7 days. 

Refunds/Returns- We do not accept returns or issue refunds, at this time. You may request store credit, however the purchased items would have to be shipped back to our store at the buyers cost prior to issuing credit and must be approved due to defect or damaged item. To request a return please email our team. 

We ship USPS and tracking will be provided. by email, once item has shipped. If you do not receive your item within 5-7 days of shipping notification and your tracking has not updated; please reach out to our team by email so we can assist you. With constantly rising shipping costs, we do our best to keep our shippijg fees low, however we reserve the right to adjust our shipping prices and policies at any point.

Our email for customer service related issues is lunarticco@gmail.com